When we first make contact with you, we find out as much about your circumstances as we need to determine which visa you are eligible for. Then we take care of everything else. We will determine which visa category is best for you to apply under. We will then advise you what documents you need to provide to us and what additional information we require. We take complete responsibility for preparing your visa application from start to finish, including any related processes such as skill assessment applications and/or state/territory nominations. We provide full and easy to understand instructions as to what to do and how when you personally need to get something done (such as health checks).